PRIVACY POLICY

TICKETALERT 2026

Last updated: April 16, 2026

Operated by: Nty Style Management LTD

1. Introduction

TicketAlert 2026 ("the App") is a free communication platform that connects football fans who want to communicate about tickets for the FIFA World Cup 2026. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using the App, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Account Information

  • Email address (required)
  • Display name (required)
  • Password (stored securely, hashed)

2.2 Profile Information (Optional)

  • Profile photo (avatar)
  • Favorite team
  • Country
  • Languages spoken
  • Bio/description

2.3 Content You Create

  • Ticket listings you post
  • Messages you send in conversations
  • Reports you submit

2.4 Automatically Collected

  • Device type and operating system
  • App usage data (analytics)
  • IP address
  • Login timestamps

3. How We Use Your Information

We use your information to:

  • Provide and maintain the App
  • Enable you to communicate with other fans
  • Send transactional emails
  • Enforce our Terms of Service
  • Improve the App through analytics
  • Ensure platform safety

We do NOT sell your data, use it for advertising, or share it with advertisers.

4. Data Storage and Security

Your data is stored on secure cloud servers located within the European Union and/or United States. All third-party providers comply with international data protection standards, including GDPR.

Security measures:

  • HTTPS encryption
  • Hashed passwords
  • Rate limiting and brute force protection
  • Input validation
  • Access controls on stored files

5. Data Sharing

  • Public profile data is visible to other users
  • Listing data is visible to all users
  • Messages are visible only to sender and recipient
  • Service providers (hosting, email, analytics) are bound by confidentiality
  • Legal requirements — if required by law

6. Your Rights

  • Access your data through your profile
  • Edit your information anytime
  • Delete your account (30-day soft delete)
  • Request data export
  • Object to processing

EU users have additional rights under GDPR.

7. Data Retention

  • Active accounts: retained while account exists
  • Deleted accounts: 30 days soft delete, then permanent removal
  • Messages: retained while both users active
  • Listings: expired listings retained for records

8. Children's Privacy

The App is not for children under 16. We do not knowingly collect data from minors.

9. Third-Party Services

The App uses third-party providers for hosting, database, email, analytics, and caching. Each has their own privacy policies.

10. Changes to This Policy

We may update this policy. Significant changes will be communicated through the App or email.

11. Contact Us